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{{ liveCount }} live
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Active conversations
Open Salama AgentChannel mix today
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Activity
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Top intents today
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{{ i.count }}{{ i.res }}% AI-resolved
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Outbound · Salama dials a customer
Salama calls the number from the Twilio line attached to the agent, presents the selected offer by name and sends the WhatsApp confirmation.
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Live transcript{{ liveLangTag }}
No active call.
Start a web call or dial a customer.
Start a web call or dial a customer.
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{{ l.text }}WhatsApp sent to {{ livePhone }}
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Offer engine
Pick an offer → Salama matches customers, then either calls each one by name (Twilio) or sends the offer on WhatsApp; the customer replies 1 to be called back
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{{ o.price }}{{ o.category }}
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{{ o.matched }} matched{{ o.potential }}
Pick a customer — call or WhatsApp
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{{ o.accepted }}
Each call carries the customer's name, policy and the offer pitch as parameters, so Salama opens by name and presents only that offer. Edit the number field to point a demo customer at a real phone. When the call ends, the outcome (offer_accepted, total_revenue_qar) is attributed to the campaign and a WhatsApp confirmation goes to the customer.
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Call history
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